“How do you get anyone to pay attention to anything that matters in this mess? Our answer: Adapt to how people consume content—not how you wish they did or they did once upon a time.”
“Most people think about what they want to say and then pollute and dilute it with mushy words, long caveats and pointless asides. Brevity is the casualty.”
“Delete, delete, delete. What words, sentences or paragraphs can you eliminate before sending? Every word or sentence you can shave saves the other person time. Less is more—and a gift.”
“If there is one thing you take away from this book, it is this: Learn to identify and trumpet ONE thing you want people to know. And do it in ONE strong sentence. Or no one will ever remember it. This is your most important point—or what journalists call “the lede.”
“The first sentence is your one—and likely only—chance to tell someone what they need to know and convince them not to move on.”
“If you’re not communicating inclusively, you’re not communicating effectively.”
“Educational theory shows we can process a presentation best if it has one big idea, backed by three to five points.”
“Complexity confuses. Abstraction alienates. Length loses. You can unite people around a common understanding of an important idea or update by writing in short, direct sentences and by losing the clever insider-isms or fancy clauses.”
The Wall Street Journal: ‘Smart Brevity’ Review: Riddled With Bullets
The New Yorker: The Dubious Wisdom of “Smart Brevity”